Terms and conditions

Terms and conditions

Art 1a. The following terms and conditions apply to all our documents, agreements and deliveries, unless otherwise agreed in writing.  When signing any contract with Marcottestyle whereby a contract and/or order is submitted, the Customer expressly agrees to our Terms and Conditions and refrains from asserting theirs.

Article 1b. The specific and General Terms and Conditions of Sale of each Marcottestyle subcontractor also apply to all our documents, agreements and deliveries involving a subcontractor, unless agreed otherwise in writing. When signing any contract with Marcottestyle whereby the order is transferred, the Customer expressly agrees to the General Terms and Conditions of the subcontractor and refrains from asserting theirs. Both from each subcontractor included in the Contract and from Marcottestyle itself, each party will always be notified of its Terms and Conditions of Sale to the Customer and will therefore be deemed to have received them, unless written notification is received within 5 days of the date of signing of the Contract, order form or other documents.

Art 1c. For the mere sale of furniture, we also refer to the general terms and conditions under the heading collection at www.shop.marcottestyle.com where both general terms and conditions are binding.

Art 2 Only the final dimensions on the plan in A3, A1 or A.0 format, which have or have not been signed by the client, are binding, but the authenticity of the colours are only for nuance and not binding (the number of the colour stated is then binding). A colour sample is always sent in advance and is deemed to be accepted unless it is submitted in writing within 5 days of the post date. The 3D projections are always purely informative and non-binding.

Art 3. The buyer has the obligation to inspect the goods in detail at the time of delivery and to refuse them immediately if he discovers any defect or non-conformity. If the client accepts the delivered goods despite the fact that a defect or damage has been detected during delivery, he must immediately note this in writing on the CMR (waybill or delivery note) of the carrier. Failing this, no complaint will be accepted afterwards.

Art.4. In the case of construction and renovation and all other orders involving administrative permits, Marcottestyle bears no responsibility whatsoever with regard to the administrative permits. Any damage and fines are entirely at the expense of the customer.

Art 5. If the delivery is free of charge and is postponed or changed due to the fault of one of the parties, or if additional deliveries are necessary, these subsequent deliveries will be at the expense of the party who caused them.

Art 6. The goods are generally payable in cash when the order is placed. In addition to the fee and loose furniture, which must always be paid 100% when ordering or signing the contract, in the case of projects, a 35% deposit, 55% payment before delivery and the balance of 10% at the latest at the time of delivery that accompanies the delivery of a complete installation, unless expressly agreed otherwise.

Art.7. In the event of failure to comply with the agreed payment terms, Marcottestyle reserves the right, on the due date as stated, to discontinue the execution of the works and/or deliveries until full payment of the invoice has been obtained, without this being able to give rise to any payment of compensation to the Customer. In this case, the damage caused by work interruption (order of materials, storage, work interruption compensation, etc.) must be compensated by the client, who is the cause of this.

Art 8. All unforeseen works or additional works that could only be determined at the time of assembly shall be invoiced to the client.

Art 9 . Any invoice that remains unpaid at the time of delivery shall automatically, by operation of law and without notice of default being required, incur an interest of 1% per month. On the other hand, in the event of total or partial non-payment within the set periods, by operation of law, due to this single fact and without the need for a notice of default, a fixed compensation is due which is fixed at 10% of the amount of the entire order, with a minimum of 250 Euro, without prejudice to interest.

Art.10 remarks: If our furniture is placed against, in or between walls, one should take into account that slight damage to occupancy and/or painting is sometimes unavoidable in order to obtain a nice connection. In that case, we advise you to have definitive painting carried out after our installation if this is not carried out by Marcottestyle. Unavoidable damage cannot be recovered from us afterwards. In order to rule out any errors with any existing specifications, we state that what is not stated in this quotation is not included in the price.

Art 11. Marcottestyle reserves the right to change the prices quoted in particular if its subcontractor or supplier also increases its price due to an unforeseen raw material price and/or wage increase.

Art 12 a. Our prices apply when the full quotation is ordered as described; in the event of a partial order or partial cancellation, Marcottestyle reserves the right to adjust the prices of the delivered order laid down in this Contract, given that these prices are based on a full order. As compensation for loss of profit and costs incurred (storage, layout plans, administration, transport, further resale, etc.), a lump sum of 30% will be charged on the prices of the order not delivered, if these have not been specially customised and 85% on the prices of the goods specially customised and ordered. Without prejudice to the right to greater compensation if the damage suffered by Marcottestyle is greater.

Art 12 b. If the Client unilaterally terminates the Contract for any reason whatsoever, he is obliged, in accordance with the provisions of Article 1794 of the Belgian Civil Code, to compensate Marcottestyle for all his expenditure, labour and everything he could have gained from the acceptance and this in excess of the customary fee.

Art. 13. If Marcottestyle is unable to supply one or more goods beyond its control, Marcottestyle may propose a suitable alternative on the same conditions, without being obliged to pay any compensation.

Art. 14. All prices quoted are inclusive of VAT, except where otherwise stated. Our general hourly fee is 108€/hour.

Art. 15. All delivered materials and goods remain our property until full payment has been received. From the moment of delivery to the yard, the customer is responsible for the damage to and alienation of these goods. The client is also responsible for damage to and alienation of our material located on the yard. The customer shall take out adequate insurance for all this, also against fire and storm damage.
The customer shall ensure careful storage of the goods delivered to the yard and their security.

Art. 16. The guarantee which Marcottestyle is obliged to provide is limited to repairing visible and, insofar as the provisions of Article 17 have been complied with, hidden defects, with the exception of all defects attributable to faults on the part of the Customer itself or third parties. The guarantee covers only the materials to be repaired and replaced and excludes the hours to be worked. Marcottestyle will never be able to offer more guarantee than that provided by its subcontractors or suppliers. The Customer is deemed to have received and accepted the general terms and conditions of the subcontractors or suppliers referred to in Article 1.

Art. 17. All hidden defects which do not fall under the application of the provisions of Article 1792 of the Dutch Civil Code must be invoked and notified to Marcottestyle within six months of delivery at the latest. After expiry of this period, no complaint will be accepted.

Article 18. The building or wharf must be fully accessible and available for the work contracted. If the site is not accessible on arrival, nor can it be made available, the costs of useless site visits will be charged. For mounting on walls and/or ceilings and for mounting in the floor, these places must clearly indicate where pipes or wiring are located; or there must be someone on site who can indicate this. Failing this, we reject any liability in the event of damage. Even in the case of hidden defects in the building itself (condition of internal walls, impassed floor…), we cannot be held liable in the case of damage, unless this condition has been clearly and in writing reported to us beforehand.

Art.19. In the case of uneven floors, the levelling costs shall be borne by the client.

Art.22  The unconditional commissioning of the building and/or goods is irrevocably regarded as final approval and acceptance thereof, in its entirety.

Art.23. All data, plans, ideas and everything on the site, including everything that Marcottestyle has provided to the customer, is an intellectual property of Marcottestyle. Nothing may be copied, used for any purpose without written permission from Marcottestyle and this under penalty of legal prosecution.

Art.24 . Delivery and installation: Vertical transport is never included with every delivery in general. The additional costs if the goods cannot be delivered easily will also be borne by the customer. When installing custom cabinets and/or furnishings and/or equipment (including kitchen appliances or lighting), the connection is not included and all adjustments to the electrical and water pipes will therefore be charged as extra.

Art.25 Plans and 3D: All plans and 3D are non-contractual documents. This is for informational purposes only. Any difference in more or less, will give rise to loss or gain for the buyer, without price adjustment. The dimensions and detailed plans are for information only. All other specified sizes of furniture are also approximate as it is mostly handcrafted. Special sizes must be specifically requested and must also be confirmed by Marcottestyle. 

Art 26. Delivery times are for informational purposes only. No delay in delivery and/or execution can give rise to compensation.

Art 27. PHOTOS: Marcottestyle reserves the right to take photos of the works it has performed and to use them for advertising purposes (including website, folders, …), with which the customer agrees and cannot claim any compensation for this. The customer also makes sure that any other interested party or his construction architect also agrees to this and cannot claim any compensation in this regard.

Art 28. With every project where the design is drawn up by Marcottestyle, some changes or adjustments during the implementation according to Marcottestyle are necessary to maintain the design and Marcottestyle can implement this without the customer’s involvement.

Art 29. In the event of a dispute, of whatever nature, the courts of Antwerp and in particular the Justice of the Peace of the canton of Kapellen are competent, only Belgian law is applicable.

Only the local Dutch terms and conditions in the local language apply. This Englisch translation is only a service of our site without any obligation.